About Visa Consulting & Analytics
We harness world-class payments consulting and analytic capabilities to drive tangible value for Visa clients.
Visa Consulting & Analytics (VCA) is the payments consulting arm of Visa.
We are a global team of several hundred payments consultants and data scientists across six continents.
Our consultants are experts in strategy, product, portfolio management, risk, digital and more with decades of experience in the payments industry.
Our data scientists are experts in statistics, advanced analytics and machine learning with exclusive access to insights from VisaNet, one of the largest payment networks in the world.
The combination of our deep payments consulting expertise and our breadth of data allows us to identify actionable insights and recommendations that drive better business decisions.
What we do
We offer consulting services for issuers, acquirers, merchants, fintechs and others across six practice areas that span the entire customer journey.
Strategy
We help clients formulate payment strategies to drive growth and profitability, compete in the digital economy and address key topics such as open banking, real-time payments and emerging third-party platforms
Product
We deliver product value propositions for clients including new product development, refreshes and upgrades
Portfolio Management
We help clients identify the right customers and best portfolio actions that drive acquisition, engagement and retention
Risk
We help clients better manage risk and fraud while optimising the customer experience
Digital
We support clients to develop and execute digital strategies addressing issues such as top of wallet, card on file, activation and ongoing engagement
Execution
We embed our consultants inside our clients' organisations to support the implementation of recommendations
Thought Leadership
Discover business insights, best practices and proven data-driven marketing strategies that increase your return on investment.
INSIGHTS
A once-in-a-lifetime inflation shock.
DIGITAL SERIES
Is creating a digital challenger bank the best way to compete in today's digital environment?
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COVID-19 DIGITAL SERIES
VCA looks at seven key questions that any bank needs to ask itself as it embraces the opportunity of digital acquisition and onboarding.
COVID-19 RISK SERIES
Acquisitions and Approvals: Seven imperatives for risk teams in the COVID-19 pandemic.
Considering collections
The COVID-19 crisis represents one of the biggest disruptions in the 80-year history of the credit card sector.
Opinion
When customers are engaged with your brand and products, they become valuable for your business. Read about how you can deliver to your customers.
WHITEPAPER
Artificial Intelligence (AI) is a powerful tool for unlocking the value of data. Responsible use of AI can extract valuable insights from large amounts of data efficiently and accurately.
COVID-19 ENGAGEMENT SERIES
Learn about the imperatives of engagement monitoring as the pandemic recedes.
COVID-19 RISK SERIES
The implications for both risk and customer experience and key imperatives for authorization teams in the COVID-19 pandemic.
Best Practices
Many customers across the world now rely on mobile for everyday banking needs. Learn how to standout by developing an app that delights customers.
COVID-19 DIGITAL SERIES
Spending online is one of the bright spots in recovery. VCA looks at the implications for digital payments, and the way card issuers can take action.
COVID-19 DIGITAL SERIES
Spending online is one of the bright spots in recovery. VCA looks at the implications for digital payments, and the way merchants can take action.
COVID-19 RISK SERIES
Fraud management: Nine imperatives for fraud teams in the COVID-19 pandemic.
BUSINESS AND ECONOMIC INSIGHTS
Timely analysis on the latest trends in consumer spending and payments from Visa’s team of economists and analysts.
Whitepaper
Integrated payments have become central to merchant acquirer business performance. Read about strategy tips for building a global acquiring business.
Opinion
Increased customer expectations have raised the bar. Read about how to optimise the use of data & digital developments to attract the best customers.
Whitepaper
Contactless is a faster, easier and more secure way to pay. Learn about the global status of contactless, case studies and the benefits it brings.
Video Interview
Claudio Di Nella, Head of VCA Europe, highlights opportunities in open banking and how banks can lead the change.
News article
Read about tomorrow's data-driven workforce with Michelle Gervais, Visa's Head of Data Science for Visa Consulting & Analytics, CEMEA.
Insights
VCA has developed new solutions to improve portfolio profitability and performance. Learn how machine learning is changing the financial sector.