It’s our pleasure

to meet your expectations

Visa presents Visa Concierge services to Visa Signature cardholders. Take advantage of a host of services available to you over the phone or online, 24 hours a day, from anywhere in the world.

Services available

  • Flight reservations
  • Hotel reservations
  • Restaurant reservations
  • Car rental reservations
  • Event ticket purchases
  • Trip planning
  • Other general requests

Concierge hotlines
Visa Signature hotline numbers for Singapore by language are:

  • English - 800 448 1450
  • Cantonese - 800 448 1296
  • Japanese - 800 4481 294
  • Korean - 800 448 1295
  • Malay - 800 448 1297
  • Mandarin - 800 4481 292
  • Thai - 001 800 441 3327

Click here to view a full list of all Concierge hotline numbers in PDF format.

Online requests
Enjoy round-the-clock access to Visa Signature Concierge from your desktop or mobile device.

Click here to log in.
First time users, click here to register.

Emergency Services
Visa Signature Concierge provides card-related emergency services 24 hours a day, 7 days a week. Services available are

  • Reporting lost or stolen cards - These cards will be promptly cancelled through your issuing banks.
  • Emergency card replacement - A replacement card can be delivered to you within 24 hours.
  • Emergency cash disbursement - If you are overseas and require emergency cash, Visa Signature Concierge will help arrange for it to be delivered to you through our worldwide network of cash disbursement agencies.

Contact Visa Signature Concierge through the local concierge hotlines listed above. If you are overseas, you can find country-specific local hotline numbers by language via the dropdown below.

If the country or territory required is not listed above, you can reach the Visa Signature Concierge by making a collect call to +1 77 3360 5319 (USA) through the international telecom operator.