Welcome to a VISA WORLDWIDE PTE LTD (“Visa”, “we” or “us”) website, social media page or application (“Platforms”). Please read below to learn how we collect, protect and use your data when you interact with us through this Platform.
Whenever you submit any personal information to us using one of our Platforms, you consent to our collection, storage and processing of this information in different countries from where you reside, including in the US and Singapore. Please note that these countries may have different laws and requirements about privacy and data use than where you live.
Personal Information we collect
We collect Personal Information (information which can be used to identify an individual) such as
We may collect Personal Information when you choose to provide it to us through the Platform, as well as through other sources, such as joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, and from other third parties.
Other information we collect
We may collect information about your use of the Platform such as
We also collect or compile other information about you (such as enrollment numbers or demographic group information) on an aggregated and de-identified basis. We may use or share any other information with third parties for any lawful purpose.
How we use Personal Information
We primarily use this information to provide the Platform and related features to you and to
How we share Personal Information
We will only share Personal Information collected through the Platform as described in this policy, unless we provide you with other choices. Specifically, we may share your Personal Information
Please note that any information you post to public areas of a Platform such as on our social media pages may be seen by other visitors.
You can choose not to provide us Personal Information when you use the Platform. However if the information request is not identified as optional and you choose to not provide required Personal information, then you may not be able to use the features of the Platform
You can opt out of receiving promotional email from a Platform managed by Visa by following the unsubscribe link in those email messages. You can opt out of receiving SMS text messages from Visa by replying STOP to any message.
To learn more about how Visa uses your data for anonymous marketing reports and to OPT-OUT of this use click here.
You can configure your browser to reject cookies, or to notify you when a cookie is set. However, if you reject cookies, the Platform may not operate properly.
How you can access or edit your Personal Information
Some of our Platforms allow you to review and edit Personal Information that you entered. Otherwise, you may contact us at the email address at the bottom of this policy to request access to or that we update, or correct the Personal Information collected by our Platforms. Please note, that consistent with local law, Visa may retain your Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements. Please note that we are not responsible for permitting you to review, or for updating or deleting Personal Information that you provide to a third party, including any app, social media platform, or wireless service provider.
How we protect your Personal Information
Visa uses security technologies including firewalls and Secure Socket Layers to help protect the Personal Information we collect from you through the Platform. Our policies restrict access to Personal Information to those employees and service providers who need to know the information in order to provide you the Visa services that you use. We maintain physical, electronic and procedural safeguards to protect Personal Information.
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information you disclose to other organizations through or in connection with our Platforms.
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Use of the Platform by minors
The Platform is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Platform.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Platform.
How to contact Visa regarding your privacy concerns and questions or withdrawal of consent
If you have questions or comments about our privacy practices, or wish to contact us, or wish to withdraw your consent to the collection, use or disclosure of your personal data for any purpose by Visa,please email us at email@example.com or write to us at: Visa U.S.A. Inc. P.O. Box 194607, San Francisco, CA 94119-4607 Attention: Chief Privacy Officer, Global Privacy Office.
If you have a complaint about our treatment of your personal information, please contact our Compliance Officer using the contact details provided above. Our Compliance Officer will investigate your complaint and endeavour to resolve any issue to your satisfaction.
If we do not adequately answer your concerns, you have a right to make a complaint to the Personal Data Ptotection Commision (PDPC). Complaints to the PDPC must be made in writing. Further information about making a complaint to the PDPC can be found at:https://www.pdpc.gov.sg/individuals/complaints-and-reviews/report-a-personal-data-protection-concern